Moorfields Eye Hospital invites applications for the post of Outpatient Clinic Coordinator/Receptionist at Moorfields Eye Bedford. This post requires hours that cover the administrative duties from 08:00-16:00, 09:00-17:00, 10:00 -18:00. You will be required to provide high quality clerical and administrative support as a member of one of our administrative teams. You will act as first point of contact for all patients, both in a busy outpatient environment and in the administrative offices. We are passionate about delivering an excellent service to patients and you will play a crucial role in achieving this. Reception duties will also be included such as meeting and greeting patients on arrival to the hospital, checking patients in to the appropriate clinics using the Trust's patient administration system, booking clinic appointments, and accurate recording of patient data. Additional administrative duties include: ensuring clinics are booked to profile, answering queries (by telephone and in person), supporting the Team Leaders, Assistant Clinic Mangers & Clinic Manager with clinic cancellations and other administrative duties. You will have good interpersonal skills, a polite and courteous manner and a professional attitude. You will have effective verbal and written communication skills, and will enjoy working as part of a team. You will be able to cope under pressure in a busy working environment. Accuracy and attention to detail are essential, as are good computer skills. This post is based at our Bedford satellite site. At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: • Salary excluding High-Cost Area Supplement • Opportunity to join the NHS Pension Scheme • Free 24/7 independent counselling service • Learning and development opportunities • Easy and quick transport links • A range of attractive benefits and discounts • Access to Blue Light Card and other NHS Discount Schemes • Free Pilates classes • Full support and training to develop your skills • Flexible working friendly organisation And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. Reception duties include: meeting and greeting patients on arrival to the hospital, checking patients into the appropriate clinics using the Trust patient administration system, booking clinic appointments, and accurate recording of patient data. Additional administrative duties include: ensuring clinics are booked to profile, prepping patients notes, answering queries (by telephone and in person), filing, scanning, booking patient transport and supporting the Assistant Clinic Manager with clinic cancellations and other administrative duties. This advert closes on Tuesday 30 Apr 2024